How to allow Rascals Castles email through spam or junk filter

Rascals Castles email may get stuck in some email Spam or Junk Filters

Your Internet Service Provider (ISP) or email client may be using filters to block emails and therefore may affect you receiving emails from Rascals Castles. We have provided some instructions below on how to add our from address to your Email Address book to help ensure you receive emails from Rascals Castles.

If our email does fail to reach your inbox and ends up in your junk or spam folder, here's how to stop it arriving in the wrong folder in future....................

If you are using Outlook.com/Hotmail to view your emails.

1.		Open the email message.
2.		Click "Save Address(es)" at the top of the message header.

If you are using GoogleMail to view your emails.

1.		Open the email message.
2.		Click on the "New Contact" icon on the top left hand corner.
3.		Add details.
4.		Click on "Save" at the top.

If you are using Yahoo to view your emails.

1.		Open the email message.
2.		Click "Add to Address" icon.
3.		The name and email address from email are pre-populated in the Add Contact pop-up. Verify that the information in these fields is correct.
4.		Click "Save".

If you are using Microsoft Outlook to view your emails.

1.		Open the email message.
2.		On the toolbar at the top, click on "Safe Lists", then on "Add Sender's Domain (@example.com) to Safe Senders List".

If you are using MSN to view your emails.

1.		Open the email message.
2.		Click on "Mark as safe" at the bottom.

If you are using AOL to view your emails.

1.		Open the email message.
2.		Click "Add to Address" icon.
3.		The name and email address from email are pre-populated in the Add Contact pop-up. Verify that the information in these fields is correct.
4.		Click "Save".